With Organizational Messages, now in Preview for all organizations using Adoption Score, you can use these insights to send relevant tips and guidance on usage best practices directly to your users. Now generally available, Group Level Aggregates in Adoption Score offers data segmentation by Azure Active Directory (Azure AD) attributes to help you better assess your adoption data by different areas within the organization. Today, all commercial customers will have access to Adoption Score by default, available within the Microsoft 365 admin center under Reports. To support these new roles, we continue investing in such product experiences as Usage Reports, Adoption Score and Experience insights in the Microsoft 365 admin center to help our customers decide how to get the most out of their Microsoft investment. The function of enterprise IT is expanding with new roles, often called Adoption Specialists, Digital Product Managers, or Workplace Technology Experience Managers, strategically focused on the need to improve your users’ digital experiences and realize maximum value from your digital investments. As your organization continues to invest in Microsoft 365, we recognize the emphasis you place on driving and improving usage, adoption, and user satisfaction.
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